FAQ
Is the backdrop included?
Most packages come with a standard backdrop. The only booth without a backdrop is our 2-hour Madonna booth, but it is available as an add-on.
What If we want you to set up early?
All booths are setup 2 hours in advance of start time, however if you would like us earlier we charge $50 per hour while our staff waits between setup and start time.
I’m on a budget, what is your least expensive booth?
Our digital only Madonna booth with a 2-hour runtime is our lowest cost option at just $300.
How do I secure my date?
Step one is to inquire by tapping the Inquire button in the menu. Once we have a signed contract and a retainer payment your date is secure! Retainers very from 25% for weddings and parties to 50% for corporate and large scale activations.
Are retainers refundable?
Sorry, no retainers are non-refundable.
What forms of payment do you take?
Our booking system allows you to pay with credit card or ACH. For corporate clients, we do take checks. Let us know how you would like to arrange payment and we’ll attempt to accommodate!
When is final payment due?
Final payments are due 2 weeks prior to your event.
How far in advance should I reserve my date?
Our services are subject to availability, so the further from your from your event the more likely we’ll have availability. Summer wedding weekends are usually booked up faster than mid-week fall events, for example, so keep that in mind. Have you waited to the last minute? We have a large staff and many equipment options, so we can probably put something together for you. Reach out!!
Can I change my mind on services?
Yes! If you would like to make adjustments, that’s no problem. Switching depends on availability, however.
What if I want to add time to the photo booth?
No problem! Let your attendant know and we will invoice you for the additional time. Rates vary on the booth you are using.
There are other photo booth companies cheaper than you, what makes you so special
As with anything, there are lower cost and higher cost options. You can have food from McDonalds or food from Zona Blanca. Same goes with photo booths. We price ourselves competitively for our area, but like a wise person once said, in the end you get what you pay for
Do you offer discounts for non-profits?
We often lean on our local business community to sponsor our photobooths, which provides them a great advertising opportunity and a way to give back to the community. See our sponsorship page.
Can we add a logo to the overlay?
Yes! Our design team will reach out to you for any assets you would like incorporated into
How many photos are we allowed to take?
As many as time allows! The more the better!
Will someone be with our booth all night?
With the exception of our drop-off booth options, your booth will have one of our staff encouraging your guests to take photos and ensure that everything is running smoothly!
What do you need for the booth?
Generally, we utilize a 10’x10’ space with a 120v 15-20 amp power source within 50’. Our backdrops require at least 8’ in height. If your ceilings are lower, let us know so we can try to accommodate.
For the best sharing experience, we also ask to have WiFi accessible, though we bring cellular hotspot backups.
Can you set up outside?
Yes! We have a few options for outdoor setups. We can set up in a tent, or we can set up in a covered area. We do not recommend setting up in the rain, but if you have a covered area we can set up there.
Where can I see my photos?
Our systems provide live online galleries. Assuming internet availability, the galleries will have all the photos and videos taken as they are taken.
Do galleries have to be public?
No, per request we can limit the availability of galleries to public eyes.
Are you insured?
Totally! Unlike many home-based photo booth businesses we are fully insured. Once you have booked, just request an ACORD form and we will provide!
You’re based out of Spokane, can you travel to me?
Yes! Go to our inquiry page, select your event type and nearest city and you will receive our offerings for your area which including any travel costs associated. For events near Seattle and beyond, we have partnered with Smilebooth to provide services so just reach out and we’ll get you hooked up.
Do you provide long-term rentals?
Yes! Reach out for options on our booths. Pricing depends on length of lease, the type of booth you are interested in, etc but it is significantly lower than our base package rates In the long term.
